Mar 26, 2014

dear ontario government/city of toronto, thanks for nothing

i'd just like to thank the ontario government/city of toronto for fucking me over royally.

i couldn't afford to live in toronto after i finished school last april, so in june/july, i applied for social assistance and was accepted. they offered me some basic money every month that didn't cover my rent, but at least it helped a bit. they were supposed to give me money for volunteering. they didn't. i'm with one worker until i get my job in august.

when i got a full time job in august, they gave me money for 2 more months, once because i didn't get my first pay until the end of my first month of work and the second time because i was unaware i had to report my income every month to them, even though they knew i had a full-time, well-enough paying job. they were supposed to tack on more money for volunteering. they didn't. they were supposed to give me money for getting a job - a, "here, buy some nice clothes and get a haircut for your new job" - and they only gave me half. so i thought. i'm passed to another worker at this point, who i never meet.

3 months go by and i'm out of a job. i leave toronto for almost the entirety of november and come back in december to call social assistance and get back on it. turns out i have too much money now and i'm not eligible. uh, okay. also, i had been transferred to yet another worker. i call back in january to this new worker when i have less money. okay, i'm eligible. they go back and give me money for december. they give me the full amount for that clothes thing, which they mistakenly didn't give me before. at all. they tack on the volunteering amount and now i can roughly make my rent costs without much of a struggle. i can't afford much else, but i can at least afford a roof over my head.

two days later, after all of this is settled and i'm told all of my money problems have been rectified and i'm actually a file in their system now, i get a new job. a part time job that doesn't pay well. i notify the correct people and am told i'll be transferred to ANOTHER worker who i've yet to meet. i report my income for february and they continue to give me a fair amount of money. well, look at that! i can kind of afford things! not a lot of things. but things. in march, i don't make that much more than i do in february and i figure they'll give me the same amount. a few days ago, i received a letter booking me for an updated appointment to meet my new worker. on a tuesday morning. hey uh, remember that job i have and stuff? the one i told the last worker about - that i work monday to friday, AT LEAST 9am-2pm? yeah. i do. so why don't you?

i stopped in to see someone this afternoon and met with my new worker who looked about as young as i do. i had to essentially re-tell my entire life story to her because she knew nothing about me and didn't even bother to look at my file. i was already having the worst day so i was getting ready to just get up and walk away from her. she told me that she didn't receive my income report even though i mailed it out. then i told her how much i made and she said i probably wouldn't be eligible for this month because i made too much money. excuse me?

as per EVERY SINGLE WORKER I'VE DEALT WITH SO FAR, she made a comment about how my phone number is still a niagara number. yes, it's long distance. yes, you're the fucking city of toronto, i'm PRETTY SURE YOU CAN AFFORD A LONG DISTANCE CALL TO ME OCCASIONALLY. she went on to tell me that i hadn't been given the volunteering amount of money yet. YET. IT HAD BEEN AT LEAST THREE MONTHS SINCE I HAD TRIPLE CONFIRMED THAT I'D GET THAT MONEY. which means i also probably didn't get the "hey go buy new clothes and get a haircut because you got a job again" money.

oh, then i was eligible for this month. FOR 14 FUCKING CENTS. 

let this be a lesson to everyone: even if you're low income/no income, you'll still get fucked over by the people who are supposed to give you money because you're low income/no income.

fuck. you.